Privacy Policy
Last updated – April 2025

Misfits Collective Ltd. (referred to in this policy as “we”, “us” or “Misfits Workshop”) is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy outlines how we collect, store, use and disclose your personal information as part of our services at the Misfits Workshop co-working space and community.

1. What We Collect

We may collect the following types of personal information:

• Contact details: Name, email address, phone number, and address

• Billing & payment info: Bank account or credit card details (note: we do not store full card information – this is handled securely by third-party processors)

• Account information: Login details, membership preferences, workspace usage

• Communications: Emails, event RSVPs, feedback, or support queries

• Media & marketing: Photos or videos taken at events (with your consent)
  Device data: Cookies and analytics related to how you use our website or booking platforms
  
  If you don’t provide us with some of this information, we may be unable to provide certain services.

2. How We Collect Your Info

We collect personal information when:

• You sign up for a membership, book a room, or attend an event
  You contact us via email, website forms or social media
  You browse or interact with our website or use shared services like WiFi
  You’re referred to us by another member or service provider (with your consent)

3. Why We Collect It

We collect and use your personal information to:

• Manage your membership, bookings, and workspace access

• Communicate updates, invoices, and event invitations

  Improve the services we offer and maintain a safe, secure space
  Send marketing emails (which you can opt out of at any time)
  Comply with legal obligations (like health & safety or accounting requirements)

4. How We Protect Ita

We take your privacy seriously and use secure systems to store and manage your personal information, including:

• Restricted access to sensitive data
  Secure servers and encrypted communication tools
  Only working with reputable third-party service providers (e.g., booking platforms, payment processors)
  

  We only keep personal information as long as it’s needed for the purposes outlined above

5. Sharing Your Information

We may share your information with:

• Our service providers (e.g. for billing, email delivery, software hosting)
  Legal or regulatory authorities if required by law
  Other Misfits members, only with your consent (e.g. for collaboration or introductions)
  

  We will never sell your data.

6. Your Rights

You have the right to:

Access and correct your personal information
Request your data be deleted or restricted (where legally possible)
Unsubscribe from marketing communications at any time

To make a request, email us at: hello@misfits.co.nz

We’ll respond within 20 working days.

7. Changes

This Privacy Policy may be updated from time to time. The latest version will always be available on our website or by request.

8. Questions or Concerns?

If you have questions, feedback, or concerns about how we handle your information, please contact our team:

Misfits Collective Ltd.
28B Margaret Place, Frankton, 9300
Email: hello@misfits.co.nz

You can also contact the NZ Privacy Commissioner at www.privacy.org.nz.